Privacy Policy

1. Information We Collect

1.1 Personal Data

We may collect the following personal data when you interact with our services:

• Full name
• Email address
• Phone number
• Postal address
• City and region
• Information about your inquiry or interest in Gelarex

1.2 Technical Data

We automatically collect certain technical information when you visit our site:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referrer (how you arrived at our site)

2. How We Use Your Data

We use the collected data for the following purposes:

• Communication: To respond to your inquiries and provide information about Gelarex
• Request handling: To process and manage your information or product requests
• Service improvement: To optimize our website and services
• Legal compliance: To meet legal obligations
• Direct marketing: To send you promotional materials (only with your consent)

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you have given specific consent
• Legitimate interest: To respond to inquiries and improve our services
• Contractual necessity: To perform contracts or agreements
• Legal obligation: To comply with legal requirements

4. Sharing Data with Third Parties

We do not sell, rent, or share your personal data with third parties, except in the following cases:

• Service providers: Companies that support our site and services
• Legal obligations: When required by law or legal process
• Protection of rights: To protect our rights, property, or safety
• With your consent: In other cases with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

• Unauthorized access
• Alteration, disclosure, or destruction
• Accidental loss
• Unlawful processing

6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, accounting, or reporting obligations
• Handle disputes and enforce our rights

7. Your Rights

Under data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restrictions on data processing
• Portability: Receive your data in a structured format
• Objection: Object to data processing
• Withdraw consent: Withdraw consent at any time

8. Cookies & Similar Technologies

Our site may use cookies and similar technologies to:

• Enhance site functionality
• Analyze site usage
• Personalize user experience
• Remember your preferences

You can configure your browser to refuse cookies, but some features may not work properly.

9. Links to Third‐Party Sites

Our site may include links to external sites. We are not responsible for their privacy practices. Please review their privacy policies.

10. Minors

Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If you become aware of data submitted by a minor, please contact us for removal.

11. International Transfers

Your data may be transferred and processed in countries outside Italy. In such cases, we implement appropriate safeguards to protect your data in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via:

• Notice on our website
• Email (if you have an account with us)
• Other appropriate means

13. Contact Information

14. Company Information